Contact information

At Store Ninja, we are committed to providing exceptional customer service and support.

If you have any questions regarding your order, shipping, returns, products, or general enquiries, our customer support team is here to assist you.

Customer Support

Email:
customerservice@store-ninja.com

Support Hours

Monday – Friday
9:00 AM – 6:00 PM (GMT)

Saturday – Sunday
Closed

We aim to respond to all enquiries within 24–48 business hours.

Order Support

For faster assistance regarding an existing order, please include:

• Your Order Number

• Full Name

• Email Address Used During Checkout

• Details of Your Enquiry

Shipping & Tracking

Once your order has been dispatched, tracking information will be sent directly to your email address.

Customers can use their tracking number to monitor their shipment status through our website.

Returns & Refunds

For assistance with returns, refunds, damaged items, or delivery issues, please contact:

customerservice@store-ninja.com

Our team will guide you through the process and provide any necessary instructions.

Business Information

Store Ninja

Customer Support Email:
customerservice@store-ninja.com

Our Commitment

Store Ninja is dedicated to delivering quality products, reliable service, and a seamless shopping experience.

We value every customer and strive to provide prompt, professional, and helpful support whenever you need assistance.